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access2wellness

 

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Frequently Asked Questions
 
Questions about access2wellness

What is access2wellness?
Why was access2wellness created?
How do patients qualify for these programs?
Can the resources available through access2wellness help seniors find information about prescription medication coverage?
When visiting access2wellness.com or using the access2wellness Call Center, what information will patients need in order to determine eligibility for the various assistance programs available?
What happens if the Eligibility Tool indicates a patient is qualified?
How long will it take to process an application?
How long will it take for patients to receive their prescription medications?
How will patients receive their prescription medications?
How long will patients continue to receive free or discounted prescription medications?
What is the Hospital Access Patient Assistance Program?
What is a disproportionate share hospital (DSH)?
What is a DRG-exempt cancer center?
Which hospitals are eligible for the Hospital Access Patient Assistance Program?
Which prescription medications are covered by the Hospital Access Patient Assistance Program?
How do I learn more about the Hospital Access Patient Assistance Program?
 
 

What is access2wellness?
Access2wellness is designed to assist people with limited or no health insurance get the help they need to lead healthier lives. Through access2wellness, people can learn about a variety of assistance programs that, combined, offer more than 1,000 prescription medicines and medical products for free or at a discount to qualified individuals. In just a few, easy steps, we can help you and your patients find the assistance program that's best for them.


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Why was access2wellness created?
Access2wellness is a service from Johnson & Johnson Health Care Systems Inc., and reflects the company's commitment to improving access to better health care. As the number of assistance programs has increased, many patients and health care professionals have grown confused by the available choices. Access2wellness was developed to help people find information on assistance programs quickly and easily.


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How do patients qualify for these programs?
Each assistance program has its own eligibility criteria. In order to determine someone's eligibility for any of these assistance programs, you can use the
Eligibility Toolor call the access2wellness Call Center at 866-317-2775.

General requirements for patients may include:
  • No private or public prescription medication insurance
  • Specific financial criteria
  • Residence in the United States or a United States Territory

The Operating Companies of Johnson & Johnson also provide discounts on many non-prescription, or over-the-counter, medicines and medical products. Learn more.

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Can the resources available through access2wellness help seniors find information about prescription medication coverage?
Yes. Seniors who use access2wellness can access information about the
Medicare Prescription Drug Coverage Program (Medicare Part D) or call 800-633-4227. They may also find other programs that provide assistance.



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When visiting access2wellness.com or using the access2wellness Call Center, what information will patients need in order to determine eligibility for the various assistance programs available?
The applicant will need to provide information such as age, zip code, estimated annual household income and prescription medications they are currently taking or have been prescribed. They also need to state whether they currently have any type of health insurance and/or prescription drug coverage. All responses remain confidential.


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What happens if the Eligibility Tool indicates a patient is qualified?
If the patient qualifies, they may have the option of completing an online application, downloading a printable application, or contacting the Call Center to request an application by mail or to be directed to another Web site for more information. The applicant may need to have a health care professional sign the application form and supply specific prescription information. 
All applications should be mailed to the address of the specific assistance program being applied for.

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How long will it take to process an application?
Depending on the program, from the time a completed application is received, it may take a few minutes to a few days to determine whether the applicant qualifies. If the application is missing any information, it will take longer. The items commonly missing include:

  • The applicant's signature and the health care prescriber's signature.
  • The dosage, amount and number of refills for each separate prescription. All prescriptions must include the health care prescriber's signature.
  • The applicant's tax-filing status. If the patient files taxes, the most recent Federal Income Tax Return must be included. If the patient is claimed as a dependent on another person's taxes, include that person's return (the one claiming the patient as a dependent).

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How long will it take for patients to receive their prescription medications?
It varies from one assistance program to the next. Programs available through access2wellness are committed to getting prescriptions to patients as quickly as possible.


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How will patients receive their prescription medications?
Patients will receive their prescription medications in one of three ways:
1) From their health care professional's office;
2) Mailed to their home; or
3) By using a pharmacy card at a local pharmacy.


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How long will patients continue to receive free or discounted prescription medications?
Each assistance program has different renewal requirements. Some programs require patients to reapply. If so, information will be mailed to patients when it's time to reapply.


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What is the Hospital Access Patient Assistance Program?
The Hospital Access Patient Assistance Program is an outpatient, pharmacy-based program designed to assist patients who lack access to prescription medication coverage through either public or private insurance. Applicants must meet established financial eligibility criteria and receive treatment at a disproportionate share hospital (DSH) facility or a diagnosis-related group-exempt (DRG-exempt) cancer center. The hospital enrolls patients using the program's eligibility requirements. Patients receive their prescription medications at no charge from the hospital's outpatient pharmacy.


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What is a disproportionate share hospital (DSH)?
A disproportionate share hospital (DSH) is a hospital with a disproportionately large share of low-income patients. Under Medicaid, states augment payment to these hospitals. Medicare inpatient hospital payments are also adjusted for this added burden. Source: Centers for Medicare and Medicaid Services


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What is a DRG-exempt cancer center?
A diagnosis-related group-exempt (DRG-exempt) cancer center receives cost-based reimbursement and is exempt from the prospective payment system (paraphrased). Source: Vanchieri, Cori (1991). Handful of Cancer Centers Exempt from Prospective Payment System. Journal of the National Cancer Institute, 83 (13), 907-908.


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Which hospitals are eligible for the Hospital Access Patient Assistance Program?
The hospital must be a DSH or DRG-exempt cancer center, participate in the 340 B pricing program and have an outpatient pharmacy program. Following approval, the facility will be required to sign a contract, follow standardized patient eligibility guidelines and agree to regular on-site audits.


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Which prescription medications are covered by the Hospital Access Patient Assistance Program?
The following prescription medications are covered by this program:

  • INVEGA® (paliperidone) Extended-Release Tablets
  • RISPERDAL® (risperidone) Tablets/Oral Solution
  • LEVAQUIN® (levofloxacin) Tablets/Oral Solution
  • ULTRACET® (tramadol hydrochloride/acetaminophen) Tablets
  • TOPAMAX® (topiramate) Sprinkle Capsules and Tablets
  • DITROPAN XL® (oxybutynin chloride) Extended-Release Tablets

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How do I learn more about the Hospital Access Patient Assistance Program?
Please call 800-652-6227. A Hospital Access Patient Assistance Program specialist is available to discuss the program requirements and application process, Monday-Friday from 9 am to 5 pm EST.


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        Speak to an access2wellness specialist. Call 866-317-2775.
 
Access2wellness
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This site is published by Johnson & Johnson Health Care Systems Inc., which is solely responsible for its contents. The programs referenced on this site are not owned or operated by the Operating Companies of Johnson & Johnson. This information is applicable in the United States only.

This page was last updated on: Mar 11 2010 at 00:43:57 EST

   
 
Speak to a Hospital Access Patient Assistance Program specialist
Call 800-652-6227 to have a Johnson & Johnson Patient Assistance Foundation Hosptial Access Patient Assistance Program specialist answer your questions, help you assess your hospital’s eligibility and, if appropriate, send you an application for Johnson & Johnson Patient Assistance Foundation Hosptial Access Patient Assistance Program.