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access2wellness

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Frequently Asked Questions
 
Questions About access2wellness
What is access2wellness?
Why was access2wellness created?
How do my patients qualify for these programs?
Can the resources available through access2wellness help seniors find information about prescription medication coverage?
When visiting www.access2wellness.com or using the access2wellness Call Center, what information will my patient need in order to determine eligibility for the various assistance programs available?
What happens if the Eligibility Tool indicates my patient is qualified?
How long will it take to process an application?
How long will it take for patients to receive their prescription medications?
How will patients receive their prescription medications?
How long will patients continue to receive free or discounted prescription medications?
 
 

What is access2wellness?
Access2wellness is designed to assist people with limited or no health insurance get the help they need to lead healthier lives. Through access2wellness, people can learn about a variety of assistance programs that, combined, offer more than 1,000 prescription medicines and medical products for free or at a discount to qualified individuals. In just a few, easy steps, we can help you and your patients find the assistance program that's best for them.

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Why was access2wellness created?
Access2wellness is a service from Johnson & Johnson Health Care Systems Inc., and reflects the company's commitment to improving access to better health care. As the number of assistance programs has increased, many patients and health care professionals have grown confused by the available choices. Access2wellness was developed to help people find information on assistance programs quickly and easily.

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How do my patients qualify for these programs?
Each assistance program has its own eligibility criteria. In order to determine your patient's eligibility for any of these assistance programs, your patient can use the
Eligibility Tool or call the access2wellness Call Center at 866-317-2775.

General requirements for patients may include:
  • No private or public prescription medication insurance
  • Specific financial criteria
  • Residence in the United States or a United States Territory

The Operating Companies of Johnson & Johnson also provide discounts on many non-prescription, or over-the-counter, medicines and medical products. Learn more.

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Can the resources available through access2wellness help seniors find information about prescription medication coverage?
Yes. Seniors who use access2wellness can access information about the
Medicare Prescription Drug Coverage Program or call 800-633-4227.
They may also find other programs that provide assistance.

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When visiting www.access2wellness.com or using the access2wellness Call Center, what information will my patient need in order to determine eligibility for the various assistance programs available?
Patients need to provide information such as age, zip code, estimated annual household income, and prescription medications they are currently taking or have been prescribed. They also need to state whether they currently have any type of health insurance and/or prescription drug coverage. All responses remain confidential.

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What happens if the Eligibility Tool indicates my patient is qualified?
If your patient qualifies, you or your patient may have the option of completing an online application, downloading a printable application, or contacting the Call Center to request an application by mail or to be directed to another website for more information. As the health care professional, you may need to sign their application form and supply specific prescription information.
  All applications should be mailed to the address of the specific assistance program they are applying for.

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How long will it take to process an application?
Depending on the program, from the time a completed application is received, it may take a few minutes to a few days to determine whether the applicant qualifies. If the application is missing any information, it will take longer. The items commonly missing include:

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How long will it take for patients to receive their prescription medications?
It varies from one assistance program to the next. Programs available through access2wellness are committed to getting prescriptions to patients as quickly as possible.

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How will patients receive their prescription medications?
Patients will receive their prescription medications in one of three ways:
1) From their health care professional's office;
2) Mailed to their home; or
3) By using a pharmacy card at a local pharmacy.

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How long will patients continue to receive free or discounted prescription medications?
Each assistance program has different renewal requirements. Some programs require patients to reapply. If so, information will be mailed to patients when it's time to reapply.

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        Speak to an access2wellness specialist. Call 866-317-2775.
 
Access2wellness
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This site is published by Johnson & Johnson Health Care Systems Inc., which is solely responsible for its contents. The programs referenced on this site are not owned or operated by the Operating Companies of Johnson & Johnson. This information is applicable in the United States only.

This page was last updated on: Mar 11 2010 at 00:43:48 EST

   
 
Assistance Programs
The Johnson & Johnson Patient Assistance Foundation
The Partnership for Prescription Assistance
Together Rx Access®
Medicare Prescription Drug Coverage Program (Medicare Part D)