Questions About
access2wellness
What
is access2wellness?
Access2wellness is designed to assist people with limited or no
health insurance get the help they need to lead healthier lives.
Through access2wellness, people can learn about a variety of
assistance programs that, combined, offer more than 1,000
prescription medicines and medical products for free or at a discount
to qualified individuals. In just a few, easy steps, we can help you
and your patients find the assistance program that's best for them.
Why
was access2wellness created?
Access2wellness is a service from Johnson & Johnson Health Care
Systems Inc., and reflects the company's commitment to improving
access to better health care. As the number of assistance programs
has increased, many patients and health care professionals have grown
confused by the available choices. Access2wellness was developed to
help people find information on assistance programs quickly and
easily.
How
do my patients qualify for these programs?
Each assistance program has its own eligibility criteria. In order to
determine your patient's eligibility for any of these assistance
programs, your patient can use the Eligibility Tool or call the access2wellness
Call Center at 866-317-2775.
| General requirements for patients may include: |
- No private or public prescription medication
insurance
- Specific financial criteria
- Residence in the United States or a United States
Territory
|
The Operating Companies of Johnson & Johnson also
provide discounts on many non-prescription, or
over-the-counter, medicines and medical products. Learn more.
Can
the resources available through access2wellness help seniors find
information about prescription medication coverage?
Yes. Seniors who use access2wellness can access information about the
Medicare Prescription
Drug Coverage Program or call 800-633-4227.
They may also find other programs that provide assistance.
When
visiting www.access2wellness.com
or using the access2wellness Call Center, what information will my
patient need in order to determine eligibility for the various
assistance programs available?
Patients need to provide information such as age, zip code, estimated
annual household income, and prescription medications they are
currently taking or have been prescribed. They also need to state
whether they currently have any type of health insurance and/or
prescription drug coverage. All responses remain confidential.
What
happens if the Eligibility Tool indicates my patient is qualified?
If your patient qualifies, you or your patient may have the option of
completing an online application, downloading a printable
application, or contacting the Call Center to request an application
by mail or to be directed to another website for more information. As
the health care professional, you may need to sign their application
form and supply specific prescription information. All
applications should be mailed to the address of the specific
assistance program they are applying for.
How
long will it take to process an application?
Depending on the program, from the time a completed application is
received, it may take a few minutes to a few days to determine
whether the applicant qualifies. If the application is missing any
information, it will take longer. The items commonly missing include:
- The applicant's signature and the health care
prescriber's signature.
- The dosage, amount and number of refills for each
separate prescription. All prescriptions must include the health
care prescriber's signature.
- The applicant's tax-filing status. If the patient
files taxes, the most recent Federal Income Tax Return must be
included. If the patient is claimed as a dependent on another
person's taxes, include that person's return (the one claiming the
patient as a dependent).
How
long will it take for patients to receive their prescription
medications?
It varies from one assistance program to the next. Programs available
through access2wellness are committed to getting prescriptions to
patients as quickly as possible.
How
will patients receive their prescription medications?
Patients will receive their prescription medications in one of three
ways:
1) From their health care professional's office;
2) Mailed to their home; or
3) By using a pharmacy card at a local pharmacy.
How
long will patients continue to receive free or discounted
prescription medications?
Each assistance program has different renewal requirements. Some
programs require patients to reapply. If so, information will be
mailed to patients when it's time to reapply.
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