access2wellness

Frequently Asked Questions
 
Questions about access2wellness

What is access2wellness?
Why was access2wellness created?
How do I qualify for these programs?
Can the resources available through access2wellness help seniors find information about prescription medication coverage?
When visiting www.access2wellness.com, what information will I need in order to determine eligibility for the various assistance programs available?
What happens if the Eligibility Tool indicates that the person I provide care for is qualified?
How long will it take to process an application?
How long will it take for the person I provide care for to receive their prescription medications?
How will the person I provide care for receive their prescription medications?
How long will the person I care for continue to receive their free or discounted prescription medications?
 
 

What is access2wellness?
Access2wellness is designed to assist people with limited or no health insurance get the help they need to lead healthier lives. Through access2wellness, people can learn about a variety of assistance programs that, combined, offer more than 1,000 prescription medicines and medical products for free or at a discount to qualified individuals. In just a few, easy steps, we can help you find the assistance program that’s best for the person you care for.

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Why was access2wellness created?
Access2wellness is a service from Johnson & Johnson Health Care Systems Inc., and reflects the company’s commitment to improving access to better health care. As the number of assistance programs has increased, many patients and health care professionals have grown confused by the available choices. Access2wellness was developed to help people find information on assistance programs quickly and easily.

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How do I qualify for these programs?
Each assistance program has its own eligibility criteria. In order to determine someone’s eligibility for any of these assistance programs, use the Eligibility Tool.

General requirements for patients may include:
  • No private or public prescription medication insurance
  • Specific financial criteria
  • Residence in the United States or a United States Territory

The Operating Companies of Johnson & Johnson also provide discounts on many non-prescription, or over-the-counter, medicines and medical products. Learn more.

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Can the resources available through access2wellness help seniors find information about prescription medication coverage?
Yes. Seniors who use access2wellness can access information about the Medicare Prescription Drug Coverage Program or call 800-633-4227. They may also find other programs that provide assistance.


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When visiting www.access2wellness.com, what information will I need in order to determine eligibility for the various assistance programs available?
You will need to provide information for the person you care for such as age, zip code, estimated annual household income, and prescription medications the person is currently taking or has been prescribed. You also need to state whether the person currently has any type of health insurance and/or prescription drug coverage. All responses remain confidential.


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What happens if the Eligibility Tool indicates that the person I provide care for is qualified?
If the person you provide care for qualifies, you may have the option of completing an online application, downloading a printable application, or to be directed to another website for more information. You may need to have a health care professional sign their application form and supply specific prescription information. All applications should be mailed to the address of the specific assistance program they are applying for.

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How long will it take to process an application?
Depending on the program, from the time a completed application is received, it may take a few minutes to a few days to determine whether the applicant qualifies. If the application is missing any information, it will take longer. The items commonly missing include:

  • Applicant's signature and the health care prescriber's signature.
  • The dosage, amount and number of refills for each separate prescription. All prescriptions must include the health care prescriber's signature.
  • Applicant's tax-filing status. If the person you care for files taxes, the most recent Federal Income Tax Return must be included. If the applicant is claimed as a dependent on another person's taxes, include that person's return (the one claiming the applicant as a dependent).


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How long will it take for the person I provide care for to receive their prescription medications?
It varies from one assistance program to the next. Programs available through access2wellness are committed to providing prescriptions to patients as quickly as possible.


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How will the person I provide care for receive their prescription medications?
Patients will receive their prescription medications in one of three ways:
1) From their health care professional's office;
2) Mailed to their home; or
3) By using a pharmacy card at a local pharmacy.


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How long will the person I care for continue to receive their free or discounted prescription medications?
Each assistance program has different renewal requirements. Some programs require patients to reapply. If so, information will be mailed to patients when it's time to reapply.


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Access2wellness
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This site is published by Johnson & Johnson Health Care Systems Inc., which is solely responsible for its contents. The programs referenced on this site are not owned or operated by the Operating Companies of Johnson & Johnson. This information is applicable for residents in the United States only.

This page was last updated on: 5/9/2011

   
 
Assistance Programs
Johnson & Johnson Patient Assistance Foundation
Partnership for Prescription Assistance
Together Rx Access®
Medicare Prescription Drug Coverage Program  (Medicare Part D)